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BURSAR - FAQ

Frequently Asked Questions

Why do I have a balance?
There are so many reasons a student could have a balance. Each student is an individual and each account must be analyzed individually. The balance could be anticipated funds that have not yet arrived, or a payment not yet received, etc.

What is my balance?
For this answer to be accurate, it is best for the Bursar's Office to respond. The balance that shows on the account does not take into consideration anticipated credits, therefore, it is necessary for the Bursar's Office to look at the student's account when informing a student of his balance.

How can I pay my bill?
Applying for financial aid, payment by cash, check, and credit card pays student accounts or you may apply for the interest-free deferred payment plan. The Bursar's Office will explain how the plan works.

When is my refund coming?
If an individual owes any account receivable to the University and is eligible to receive a refund, the refund is not issued to the individual, but instead is applied to the account receivable. When the account receivable reflects a zero balance, the credit is processed and issued to the student. The processing time for refunds is approximately 5-7 days.

I expected my refund to be more than this?
Refunds materialize as the aid is processed. Perhaps there is still outstanding financial aid. After the Bursar's Office looks at the account we can pinpoint what aid, if any, is outstanding.

 

 

Related Items
Student Accounting Department
Collections Process
Refund Policy
Tuition & Fees
Bursar Survey